Whether homeowners, renters, or small business owners need extra space to store records, inventory, or warehousing, self-storage is an affordable and convenient solution.

When shopping for a self-storage facility, look for the following features:


Regarding renting a storage unit, security is top of mind. Customers look for a facility that takes their items’ safety seriously and has a variety of security measures in place to protect them.

One of the most important things to look for is digital video surveillance. Facilities with cameras are less likely to experience break-ins, so you want to find one with a camera system that records 24/7 and can be reviewed when needed.

Another essential feature is an advanced unit lock system. It would help if you considered using disc or cylinder locks that fit directly into the door and can’t be cut like standard padlocks. This type of lock is also more durable and offers additional peace of mind for your customers.

Good lighting is also a must-have feature for a self-storage facility. Thieves are more likely to strike if a property is poorly lit, so ensure that all walkways and units have adequate light. This will deter criminals and make your tenants feel safe when they come to access their belongings in the dark.

Climate Control

Many customers will opt for a storage unit that is climate-controlled. This is important for protecting their belongings, particularly those susceptible to damage from temperature and humidity. Items that require a constant environment include leather furniture, wooden pieces, papers, books, and documents; electronics; fabrics and lace clothing; and artwork.

These products may weaken or even disintegrate if exposed to excessive moisture. Humid conditions also cause wood to rot or crack, while heat can warp leather and fabric. In addition, electronic equipment can be damaged if subjected to extreme temperatures.

When choosing self-storage units in San Mateo, ensure they offer various sizes of climate-controlled units. This ensures you can find a suitable space, from a bin to a room.

The location of the facility is also an essential factor. It is worth checking that the area has a population density of at least 50,000 people. This is necessary to generate the demand needed for a successful self-storage business.

Easy Access

When it comes to storing your belongings, it’s essential to find a facility that offers easy access. Look for facilities that provide drive-up units to make loading and unloading easier. Some facilities even allow you to manage your account online. This is especially helpful for storing large items like vehicles and boats.

Another essential feature to look for is facility hours. Some facilities have limited access on nights and weekends, while others offer 24-hour access. Determine how frequently you’ll need to access your unit, then choose a facility that offers those hours.

Many use storage facilities to free up home space or store their goods between moves. They also provide a valuable service to local businesses by providing an off-site location to store excess supplies, equipment, and files. With all this demand, self-storage facilities must provide the right amenities and features to attract customers. By keeping up with the latest trends in the industry, you can ensure that your storage site meets consumer needs and expectations.

Payment Options

Storage is an excellent solution for people who need extra space. Whether downsizing to an apartment, moving into a new home, or working through a divorce, self-storage helps them keep their lives in order during transition periods.

Offering various payment options is an excellent way to appeal to more potential customers. Many storage facilities offer online bill pay, allowing tenants to set up monthly automated payments. This can reduce the number of late payments and help you collect more money from your customers.

Recurring payments are also helpful for reducing the risk of fraud. Many payment processors have systems in place to prevent fraud and chargebacks. Additionally, e-checks are one of the safest payment methods for storage units because they require less manual handling than credit cards.


Most people need to think more about where they will store their belongings. They often pull into the first one near their home or business. This means that self-storage facilities have to focus on convenience features. They can include 24-hour access, climate control, outdoor storage for RVs and boats, and lights or power outlets in each unit.

Self-storage units range from a 10 ft x 10 ft box about half the size of a one-car garage to larger spaces that can fit the contents of a 4-bedroom house or more. It is essential to choose a facility that offers a variety of sizes so you can easily find the space you need.

Other conveniences a storage facility may offer include flexible access hours, free transportation to the site, discounted moving supplies, and more. These amenities are not required but can be a great way to set your storage facility apart from others. Ask about specials, online discounts, and pricing variations before renting to get the best value for your money.


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