Soft Skills Every Successful Hairstylist Needs

Technical proficiency and beauty school training will get you a long way, but success requires more than just skills with scissors. Master these vital soft skills to make your salon career a hit. Punctuality is one of the client’s biggest pet peeves and shows you respect their time. A hospitable greeting sets a positive tone and opens the door to communication.


Hairstylist jobs Jupiter, FL requires creativity to replicate a client’s desired look. This includes thinking outside the box, researching new trends, and creating unique designs. It also includes an understanding of the science behind beauty and a strong knowledge of how to use the tools of the trade. Salons typically pay their stylists commissions when they sell products. A hairstylist must convince customers that salon products are worth the investment to be an effective salesperson. This requires excellent customer service skills and the ability to communicate clearly. A great start is greeting clients with a friendly smile and extending hospitality to make them feel welcome. Also, showing up to work on time and maintaining a professional demeanor are essential.


A solid communication ability is the first step to success as a hairstylist. This includes relaying messages between salon staff and clients and providing clients with information such as upcoming promotions, products, or services. This skill also lets hair stylists ask the right questions during consultations and better understand each client’s needs. It’s essential for salon employees to have active listening skills, which entails setting aside distractions and responding to verbal cues such as “mmm-hmm” or “I see” to show that you are fully engaged in the conversation. Empathy is another essential aspect of communication because it helps you understand your client’s feelings and forge a bond. This may help you gain their trust and keep your appointment book full.


Although technical proficiency is essential in the beauty industry, you must possess critical soft skills like patience and empathy to excel. Developing these skills will enable you to make a real difference in people’s lives. Patience is critical whether you’re in the hairstylist’s chair getting bangs trimmed or waiting to check out at your local grocery store. Being patient means avoiding unnecessary reactivity. It’s about striking the right balance between emotional regulation and engagement. Patience also means appreciating the little things. In a salon, that means ensuring your professionals have the tools to do their jobs well and are treated with respect and dignity. It also means periodically scheduling social events so your employees can bond as a team outside of work.


Problem-solving is one of the most sought-after soft skills employers look for in candidates. This is unsurprising, considering that problems are inevitable, and solving them quickly helps you avoid delays or setbacks that may hinder your progress or impact the customer’s experience. Problem-solving skills include research, analytical reasoning, and the ability to identify and understand the root cause of an issue. You should also be able to find practical solutions to these issues, whether that’s by working with your team or consulting more experienced colleagues. Practicing and incorporating these skills into your work routine can help you develop problem-solving abilities. If you have more seasoned colleagues with strong problem-solving skills, try observing them and asking questions.

Time Management

All the barber tools and hairdresser supplies in the world won’t help you if you can’t manage your time. Whether you’re running late for a client or spending four hours on a haircut that should take two, these issues can hurt your career and reputation. Being able to greet your customers with a friendly smile and extend hospitality will put them at ease and build their trust in you. This will keep them coming back to your salon. Being detail-oriented is another soft skill that will ensure your services are top-notch. This includes paying close attention to a customer’s hair, making sure bangs are even, and that the color they got looks excellent. These are all measurable qualities you can practice and improve with daily habits.

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